I have posted plenty of times before how I absolutely love Etsy. Most of my gifts now come from happily searching Etsy.com. My last experience is exactly why I shop Etsy. Not only do you find realy cute, one-of-a-kind, non-mass produced works of love, but you actually can communicate with the artist yourself.
I orderd the above very boyish tshirt for my grandchild (yes you read that right). I am part of great blended family. I was able to customize it with his name and was so excited to send it to him for his 2nd birthday. Well, days, weeks, months went by and we never heard a "thank you". So a long story short, the shirt never got there. Not the fault of Little Towheads, but my gut told me it had to do with the Post Office - not the most stellar run "company". Little Towheads made me another one at no charge, in one night and shipped it via UPS. All of this in less than 24 hours. These artists love what they do and want to keep doing it so they really know what customer service is about. It is raining today, really raining. I would love to snuggle up and browse Etsy today and get a jump on Christmas, but I am at work right now.......shhhhhhhh.
P.S. Free shipping for the month of October from Little Towheads.




















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